Shipping policy

Last updated: September 17, 2026

Where we deliver

Our store currently accepts orders for eligible United States delivery addresses. Availability depends on the item and destination; the delivery options and charges available for your address are shown at checkout. International ordering is not currently enabled.

Made to order, then shipped

Each item is produced after you order. Printful, our production partner, reports an average production time of 2–5 business days for most products. Some products or partner facilities take longer. This is a general estimate, not a guaranteed dispatch date; any product-specific estimate takes precedence. Business days exclude weekends and holidays.

Shipping time is additional to production time. For items produced and shipped domestically within the US, standard transit commonly takes 3–4 business days after production. Items produced outside the US, remote destinations and carrier disruptions can take longer. Do not treat this domestic estimate as a promise for every product. Contact info@deepplanet.tv before ordering if you need an item by a particular date.

Shipping charges and total cost

Shipping charges and applicable taxes are displayed at checkout before you pay. We do not promise free shipping or express service unless that option is explicitly offered for your order. A shipping speed refers to transit after production unless it is explicitly described as a total delivery estimate. Where a shipment crosses a border, customs or carrier charges may apply; contact us if you need clarification about an item's fulfillment route before buying.

Tracking and separate packages

When a shipment is dispatched and tracking is available, we send its tracking details by email. Carrier tracking may take time to show its first scan. Items can be produced at different facilities or packaged separately, so one order may arrive in several packages with different tracking numbers and delivery dates.

Changes, delays and delivery problems

Check your address and selected size and color before paying. Contact us immediately for a correction or cancellation. We must check production status before confirming a change; an unshipped order may already be in production.

If your order is delayed, missing, damaged or incorrect, contact info@deepplanet.tv with your order number. See our Return and refund policy for reporting periods and remedies. We will provide delay notices, cancellation options and refunds where required by law.