Contact

Contact Deep Planet

Email info@deepplanet.tv for product questions, order support or privacy requests.

Help with an order

Include your order number and the email used at checkout. For a damaged, misprinted or incorrect item, describe the problem and attach clear photos if possible. For a missing delivery, include the tracking number if available. Please do not send payment-card details.

Need to change an address, size or color, or cancel? Email us immediately. Production may begin quickly, and we must confirm whether a change is still possible. A request does not automatically stop production.

Our Shipping policy, Return and refund policy and FAQ explain what to expect.

Business information

Deep Planet is operated by Dovecore Software LLC.
Business mailing address: 1511 E Twin Palms Dr, Palm Springs, CA 92264, United States.

This is a business mailing address, not an automatic product-return destination. Contact us before sending merchandise; we will provide the appropriate instructions if a return is needed.